ESI EFax™
A modern answer to age-old dilemma, providing faxing without a physical fax machine.
ESI eFax™ allows people to receive faxes and have them delivered directly to their email inbox or distribution lists inbox. It also allows for electronic documents to be uploaded to an online fax portal, in addition to sending emails to the fax server, which converts and securely sends the documents to the required fax number. Incoming faxes will be sent as electronic attachments to the selected email address.
ESI’s fax service can be encrypted to ensure all faxes are secure, assisting end-users with their security requirements, such as HIPAA. Email-to-Fax, Fax-to-Email, PC-to-Fax, Web-to-Fax, and Fax-to-Fax are all TLS-encrypted. For end-users without TLS-enabled mail services, SSL fax is available, which enables end-users to securely download any fax they receive via the portal.
Lower Cost of Ownership
- No fax machine, no ink and paper to purchase, no equipment repair and maintenance.
Location Flexibility
- Receive faxes from anywhere in the world. Analog faxes can be sent to a virtual fax location (requires Internet service). Since incoming faxes go straight to email inboxes it enables immediate access to any important documents. The same goes for sending faxes by simply uploading the electronic documents to the online fax portal.
Convenience
- No more waiting by the fax machine for it to print or send. Receive and send faxes from anywhere. Incoming faxes are delivered to a single inbox, multiple inboxes, or distribution lists and outgoing faxes are uploaded electronically and sent to individuals and/or distribution lists.
Go Green
- Send incoming faxes to email inboxes, so no need for printing documents unless there is a need for a physical copy.
Greater Security
- ESI eFax™ is more secure than traditional fax since documents with sensitive information will never sit out in the open on the fax machine. Files are encrypted and will only be accessible by whoever has access to the chosen email address or by logging in with a password to the fax portal.
Easy Record-keeping
- Storing faxes is easier as faxes can be electronically sorted and filed directly from an email. A log of incoming and outgoing faxes can be viewed on the fax portal.
ESI eTeams™, in conjunction with your existing MS Teams license, delivers high-quality communication capabilities, enabling seamless connectivity with individuals, teams, organizations, customers, and partners—without compromise. Designed for businesses of all sizes, ESI eTeams™ can be deployed quickly and efficiently, ensuring minimal risk or disruption to operations. Deploying eTeams does not require any additional hardware or changes to existing phone numbers, and managing users is simple and easy!
Requires Teams Standard and Teams Phone Standard Licenses, in most scenarios. Some environments do require special considerations.
Key Benefits
- Dedicated Personal Numbers (DID) – Assign unique direct numbers to users for inbound and outbound calls.
- Global Connectivity – Enable inbound and outbound calling from MS Teams endpoints to contacts worldwide.
- Custom Dialing Configurations – Set up tailored domestic and international dialing based on organizational roles.
- Integrated SMS Services – Leverage existing SMS capabilities for business communications.
- ESI Voicemail – Enjoy advanced voicemail features, including visual voicemail.
- Automated Call Handling – Utilize Auto-Attendants and Call Queues with configurable Music on Hold (MoH) options.
- Click-to-Call Functionality – Easily place calls directly from documents, emails, and websites.
- Dynamic Emergency Calling – Ensure compliance and support remote and hybrid work environments with emergency call routing.